Cam Link and USB Capture Device Troubleshooting - CalDigit Support
Is your Cam Link or other USB capture device not working as expected with your Thunderbolt dock? Look no further, we've got the answers here.
Yes, we know we said "isochronous" wrong.
Learn more about the TS4 here: https://www.caldigit.com/thunderbolt-...
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Support Contact information:
Livechat: https://www.caldigit.com/support/
US Team:
Email: [email protected]
Phone: +1 (714) 572 9889
EU Team:
Email: [email protected]
Phone: +44 (0) 1993 700 972
Asia Team:
Email: [email protected]
Phone: +886 (2) 2226 0966
All of our support team contact info can be found here: https://www.caldigit.com/contact/
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https://www.caldigit.com/shop/
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Chapters
0:00 - Intro and Explanation
1:16 - macOS Fix
2:13 - Windows Fix