Error Codes, Their Meanings and Solutions on Shark AI Ultra Robot Vacuum Cleaner | Devicessetup
If your shark robot vacuum shows you an error code 2, 3,6,7,9,10,16,21,23,24,26, etc then you can resolve all these issues easily at home. So first you should know what different error codes mean on shark AI ultra robot vacuum cleaner.
Shark Robot Vacuum Cleaner light and their meanings:-
So if u see red light on dock and red flashin gon error indicator then it means side brush is stuck…so remove debris so it can move freely….its error code is 2…
A red light on clean button, dock button and flashin gred on error indoctor means that the wheel is stuck…so remove any debris stuck around wheel or its axel…its error code is 2…
A red light on clean button and flashing red on error indictor means there is a bloakcage in briushroll…so remove debroes around it so that it can move freely….its error code is 2
A white light on clean button, a red ligh ton dock and red lashing on error indicator light means the wheel motor encountered a failur so get in touc with the shark support on their toll free number. its error code is 2
A white light on clean button and a flashing red on error indicator means….bloackage is in brushroll…so clean it…its error code is 2
A red light on clean button and flashing red on indicator light means Suction motor failure so Remove and empty the dust bin, clean the filters, remove the brushroll and brushroll door, and remove any blockages if u see any. its error code is 3
A flashing red light on dock means the Front bumper may be jammed so u will need to Clean the bumper and make sure it moves in and out freely. Its error code is 6.
A red light on clean button and flashing white light on dock shows issue with a Cliff sensor so u will need to Move your robot to a new location and clean its cliff sensors. Its error code is 7.
A red light on clean button and flashing red on dock button means…Robot dust bin needs to be reinstalled. Insert the dust bin until it clicks in place. Its error code is 9.
A red flashing light on clean button means Robot may be stuck on an obstacle so u need to Move robot to a new location on a level surface. Its error code is 10.
A red light on clean button and alternate white on dock means Robot is stuck. Move your robot to a new location and make sure the front bumper moves in and out freely. Its error code is 16.
A red light on clean button , a white light on dock and alternate red flashing on error indicator light means Robot has encountered an error while booting. Please turn the power off and back on. Its error code 21.
A white light on clean and flashing red on dock means u need to Make sure the base indicator light turns blue to confirm your robot is placed on the base correctly. Its error code is 23.
If the battery icois flashing red then it means Battery is critically low and needs recharging. So Please pick up your robot and place it on the base. Make sure the base indicator light turns blue to confirm your robot is placed on the base correctly. Its erro code is 24.
A white light on dock and flashing red error indicator light means…Robot has encountered an error while charging. Please make sure you are using the correct power cord for the base. Its error code is 24.
A flashing red on dock and solid red on error indicator light means there is Blockage in dust bin. So Check base and robot dust bin for clogs. Clear any debris and reinstall the dust bin, ensuring that it clicks into place.
So these are all the error codes and if u still facig an issue tgen get in touch with the Customer Service at 1-888-228-5531.
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