Webinar: We Created a Help Center in Confluence and You Can Too

Опубликовано: 29 Сентябрь 2024
на канале: K15t
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Already have your help documentation in Confluence? Learn why creating a beautiful help center can benefit both your team and your users. Have questions of your own? Reach out to us directly at [email protected].

Want to start building your own help center? Start your free 30-day Scroll Viewport trial: https://marketplace.atlassian.com/app...

This is a recording of a live webinar that was held on August 13th, 2020.

Read more about it: https://www.k15t.com/blog/2020/07/5-r...

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00:00 - Intro to K15t and agenda
03:55 - Why Confluence for a help center?
07:55 - Create a single source for your content
08:54 - Let’s play a game!
12:40 - Why the right tool matters
14:40 - The benefits of Confluence
18:55 - K15t’s help center journey
22:54 - Intro to Scroll Viewport
27:36 - Outlining the requirements
32:20 - Install and get started
34:30 - Edit the help center theme
38:40 - Explore the integrations
39:36 - Add content sources to the help center
40:45 - Editing and updating content
43:45 - Bonus tips and tricks
45:49 - Q&A and Wrap Up