The PDCA cycle is the operational foundation of major management systems, such as ISO 9001 and ISO 14001. Furthermore, it has been used for decades to drive quality improvement initiatives.
This video explains the PDCA cycle in detail, covering its history, definition, and stages.
A practical example contextualized within a retailer's logistics department was developed to help understand each of the stages of the PDCA cycle.
Be sure to watch the other videos posted on our channel to learn the main tools that can be used in the stages of the PDCA cycle.