Atlassian Cloud Push Group: Error while trying to get the group with the externalId | Okta Support

Опубликовано: 12 Май 2026
на канале: Okta Support Center
62
1

In this video, learn how to troubleshoot the Atlassian Cloud push group error:

"Changes to the Group push mapping for the group [group] could not take effect due to error: Unable to update Group Push mapping target App group [group]: Error while trying to get the group [group] with the externalId [externalId] and id [id] [status=ACTIVE, name=[name], description=[description], externalId=[externalId], appInstanceId=[appInstanceId], userGroupId=[userGroupId],oktaMastered=[oktaMastered],pushed=[pushed],changeStatus=[changeStatus],data=[data],objectClass=,externalIdAndInstanceKey=[externalIdAndInstanceKey],objectClassList=[]]: Unauthorized. Errors reported by remote server:"

🔹 For more information, visit this page within the Okta Help Center:
https://support.okta.com/help/s/artic...

🔹 Grow expertise. Connect with peers. Collaborate with our team of product experts. Visit the Okta Community to find answers or ask your questions: https://support.okta.com/help/community

🔹Find product-related information and resources in the Product Hub: support.okta.com/help/s/product-hub
__
💻 Learn more at Okta.com
📱Follow Okta on social media:
LinkedIn ➡️ http://bit.ly/OktaLinkedIn
Twitter ➡️ http://bit.ly/OktaTwitter
Instagram ➡️ bit.ly/OktaInstagram
TikTok ➡️ bit.ly/OktaTikTok