The support backbone is the infrastructure that SAP use to provide you with technical support. Your systems connect to the support backbone to exchange information, such as support incident data, maintenance planner data, and SAP EarlyWatch Alert data. Due to the increasing demand placed on the support backbone, SAP has updated the infrastructure so that SAP can continue to provide you with the support you require. As part of this process, the way in which systems connect to SAP has been redesigned to include the following changes:
●The HTTPS protocol is now used instead of RFC.
●A technical communication user handles the data transfer instead of generic users.
●There is no generic inbound interface.
●Applications send data asynchronously unless the data is sent manually.
To help you transition smoothly to the updated support backbone, the legacy infrastructure will remain in place until January 8, 2020.
What This Means for You:
As a result of the update, you need to ensure that your systems can continue to communicate with the support backbone after the legacy infrastructure is retired on January 8, 2020. The following systems are affected:
●SAP Solution Manager systems
●Focused Run for SAP Solution Manager systems
●ABAP systems with direct connectivity to the support backbone (that is, not via Focused Run or SAP Solution Manager), for the purpose of SAP Note download, or Service Data Control Center and EarlyWatch Alert.
Important SAP Notes:
2888450 - Syntax error: 'Type "SCWB_T_NO_PATCHLEVEL" is unknown' in SNOTE & SPAM Refers to the below note:
2722027 - Certain OSS RFC APIs calls replaced with corresponding web service calls
Important SAP Notes:
1478039
1648467
2249064
2258238
1995550
2007838
2249064
2292923
2314876
2328318
2408073
2422357
2448501
2869143
2589007
2603877
2608378
2610222
2610687
2632679
2721941
2722027
2813264
2839906
2873518
2885888
Important Report: RCWB_TCI_DIGITSIGN_AUTOMATION’
#SAPBackboneUpgrade
#TheSAPBasis
#Part2