Jira Project Templates Explained for Every Team (Jira Tutorial 2026)
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Struggling to understand all the different Jira project templates? In this Jira tutorial 2025, I walk you through exactly how to choose the right Jira project template for your team and avoid the common mistakes that confuse so many new users.
You’ll learn how to create Jira projects using software project templates (Scrum and Kanban), business project templates (Work Management), Jira Service Management project templates for IT and customer support, and Product Discovery templates for product roadmapping and backlog prioritization.
I’ll show how each Jira project template affects features, boards, and workflows — and why picking the wrong Jira project type can overwhelm teams like procurement or HR. You’ll also see how to toggle features in project settings, customize Jira projects, and even start from a blank Jira project template to build exactly what you need.
By the end, you’ll know how to confidently pick the perfect Jira project template for your team’s needs.
What You’ll Learn:
• How to navigate the project creation screen and understand all Jira project types
• The differences between software, business, service management, and product discovery templates
• Which Jira project template is best for your specific team and use case
• How to avoid common pitfalls when setting up new Jira projects
• How to enable or disable project features to customize any Jira project template
• A proven workflow for selecting and setting up the right Jira project template from scratch
What's next?
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🔑 Key Takeaways:
• Choosing the wrong Jira project template can confuse teams and limit adoption
• Jira software project templates (Scrum/Kanban) are best for technical and agile teams
• Jira business project templates (Work Management) suit non-technical teams like marketing, HR, or procurement
• Jira Service Management templates are ideal for IT, HR, and customer support teams
• Product Discovery templates help with product roadmapping, prioritization, and backlog cleanup
• You can’t switch between software and business project types after creation, choose carefully
• Many features can be toggled on/off later in project settings to customize a template
• Starting from a blank project is often the safest and most flexible option
Chapters📍
0:00 - Why choosing the right Jira project template matters
0:29 - Common mistakes when picking Jira project types
1:01 - Problems with using software project templates for non-technical teams
3:32 - Overview of Jira business project templates (Work Management)
3:41 - Overview of Jira software project templates (Scrum and Kanban)
3:44 - Overview of Jira Service Management project templates
3:52 - Overview of Jira Product Discovery templates
4:16 - Key difference between software and business project types in Jira
4:38 - How to customize features in Jira project templates
5:13 - Recommended workflow for creating Jira projects from scratch