INSURANCE CLAIM ON WHATSAPP
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INSURANCE CLAIM ON WHATSAPP
In India, whatsapp play a dominant part of communication. In today’s world all age group people in all over India uses Whatsapp.
It is one of its first initiate in the country to Provide Insurance Claim to the clients by whatsapp.
Bharati Axa life insurance company is the first company in India to provide Insurance Claim Processing Through Whatsapp such that the customers gets the insurance claims in faster rate than any other companies .
It is the first insurer in the country to make the customers to opt for claim initiation by sending text messages through Whatsapp.Through this process , Customers are not required to visit the company to claim their insurance , they can just send message through their whatsapp to claim their insurance
Here the nominee has to send the message to the company using the registered phone number using whatsapp. The insurance team in the company will respond to the number immediately by replying back to the nominee.
Then the nominee should upload the required documents to the Link Provided By The Claim Team.
Now the claim team will communicate to the number through whatsapp about its final decision and the Claim Amount will be credited to the nominees bank account.
Through this customers are not required to go through a long process to claim the insurance .By just texting with their whatsapp number , they can claim the insurance in faster rate .
Now the company is working to provide its customers to avail Policy Delivery And Policy Servicing through WhatsApp.