http://www.vladan.fr/how-to-use-vmwar...
VMware vCenter Server Support Assistant 6.0 is Free virtual appliance (and plugin) which aims to help to proactively monitor your environment for alerts and recommended fixes. It allows to receive alerts or monthly status emails. The appliance helps when filling up support requests for VMware (reactive support) as it collects and attaches the diagnostic information automatically. You can use both functions together or separately.