Dialogflow Intents | Understand language with a Dialogflow chatbot
In this video, I will explain how you can understand the intent of the user by using Dialogflow. I will cover:
What an intent is
How you can create your own intent in Dialogflow
And how you can automatically reply to questions of your users
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What is an intent?
An intent is an action a user wants to do or a question a user has.
For example, they want to order a pizza, book an appointment or they want more information about your company.
In Dialogflow, we can understand the intent of the user and automatically reply to it.
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Default Intents
When you create an agent in Dialogflow, Dialogflow already creates two default intents for you:
Default Welcome Intent
This intent is is for understanding greetings, such as hey, hi and hello.
Default Fallback Intent
This intent is for providing a standard answer when the agent doesn’t know an answer.
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What does an intent consists of?
Each intent consists of two main parts:
Training phrases
These are phrases that help Dialogflow understand the intent of the user.
Responses
This is the response of the agent when the intent is matched.
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Get started with Dialogflow: https://console.dialogflow.com
Contents:
Intro: (00:00)
What is an intent? : (00:07)
Default Intents: (00:35)
Create own intents: (01:44)