SAP Business One Training - Remote Support Platform
Guest Speaker Dean Garrison goes over - Remote Support Platform.
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SAP's new method for supporting customer databases remotely.
Doesn't mean they take control of anything or do anything, however they are able
to provide fixes and retrieve databases based on approal tasks they send through
that platform.
This is now mandatory for support from SAP.
SAP requires the Remote Support Platform to be installed to be able to access certain
system information, and be able to request a database and provide a fix.
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