How to Make & Receive Phone Calls in Microsoft Teams
Microsoft Teams is more than just a chat and meeting platform—it also allows you to make and receive phone calls directly from the app, turning it into a powerful communication hub for business and education. With the right setup, Teams can replace your desk phone and make it easier to stay connected with colleagues, clients, or classmates, whether you’re working in the office, remotely, or on the go. In this step-by-step guide, we’ll show you how to make and receive phone calls in Microsoft Teams on both desktop and mobile devices. You’ll learn how to dial a number, call a contact, transfer calls, and manage voicemail, as well as how to answer incoming calls seamlessly. We’ll also cover requirements such as Teams Phone licenses and call plans, along with useful tips to ensure smooth call quality and reliability. Whether you’re a business professional, student, or remote worker, this guide will help you unlock the full potential of Microsoft Teams calling features.