CONSOLE CX: Connect AI Assistant, Agent & Chatbot to Telegram | Integration Guide
In this quick guide, you’ll learn how to connect your Telegram bot to CONSOLE — the AI-powered support system that automates up to 70% of routine CX tasks.
https://consolecx.com/
We’ll walk you through creating a bot via BotFather, getting your bot token, and integrating it into CONSOLE to enable an AI Assistant, Agent, or Chatbot that works right inside Telegram.
🔹 What you'll learn:
How to create a Telegram bot
How to get your Telegram Bot Token
How to connect Telegram to CONSOLE
How to enable AI support via Telegram
⚙️ What is CONSOLE?
CONSOLE is an AI support platform that helps teams automate responses, handle repetitive tasks, and improve customer experience across multiple platforms — including Bitrix24, Telegram, and more.
📌 Perfect for:
Support teams • Service engineers • CX leaders • Bitrix24 admins • Internal helpdesks
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