Electrolux washer e11 error code. Efls627uiw0 Won't fill on
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JustAnswer Customer: Electrolux washer e11 error code.
JustAnswer Customer: Efls627uiw0 Won't fill on any cycles either hot or cold water.
JustAnswer Customer: Drum turns Won't fill on rinse and drain.
JustAnswer Customer: E 11 error code There is water going to both valves.
JustAnswer Customer: Bad control board?
Tyler Z.: Home Appliance Technician: Good afternoon.
Tyler Z.: Home Appliance Technician: My name is * * I'll be assisting you with your appliance today.
Tyler Z.: Home Appliance Technician: Please give me a moment to review your question.
Tyler Z.: Home Appliance Technician: I'm sorry to hear you're having issues with your washer.
Tyler Z.: Home Appliance Technician: I understand how frustrating that must be.
Tyler Z.: Home Appliance Technician: Have you confirmed that you are getting both hot and cold water to the back of the washer from your house?
JustAnswer Customer: Actually water will fill on rinse and spin
JustAnswer Customer: But not on wash it seems
JustAnswer Customer: Checking now on 15 min wash
Tyler Z.: Home Appliance Technician: Perfect, thank you.
Tyler Z.: Home Appliance Technician: If you don’t mind, please allow me a few minutes to look up your model and type.
Tyler Z.: Home Appliance Technician: In the mean time, if you have anything else you’d like to add, you can respond and I’ll read it while I’m typing.
JustAnswer Customer: It does seem to be filling now on 15 min wash.
JustAnswer Customer: I'll wait to see if I get the e11 error
Tyler Z.: Home Appliance Technician: E11 means the washer doesn't think it's filling with water fast enough.
Tyler Z.: Home Appliance Technician: If you're sure you have good water pressure from both hot and cold water lines, one of your solenoids has either failed on the valve, or your control board isn't sending power to the valve and the control board needs to be replaced.
Tyler Z.: Home Appliance Technician: You will need to remove the top panel of the washer to see the valve.
Tyler Z.: Home Appliance Technician: Start the cycle and when the washer should be filling and it's not, test for 110 volts to each water valve solenoid.
Tyler Z.: Home Appliance Technician: If you have 110 volts to any solenoid and the valve isn't filling, replace the valve.
Tyler Z.: Home Appliance Technician: If you don't have 110 volts, the logic in your board is corrupted and it's not sending power sometimes when it's supposed to, so you'd need to replace the main control board.
Tyler Z.: Home Appliance Technician: I'm glad I could help.
Tyler Z.: Home Appliance Technician: If you need anything else, just let me know.
Tyler Z.: Home Appliance Technician: I hope you enjoy your experience with JustAnswer.com.
Tyler Z.: Home Appliance Technician: I look forward to helping you again in the future.
JustAnswer Customer: I think I see the problem.
JustAnswer Customer: It's filling and draining at the same time
JustAnswer Customer: The pump is running while it's filling
Tyler Z.: Home Appliance Technician: That certainly shouldn't happen.
Tyler Z.: Home Appliance Technician: If it fills and drains, your main control board needs to be replaced.
JustAnswer Customer: Never seen this before.
JustAnswer Customer: It's stuck at 12 minutes
Tyler Z.: Home Appliance Technician: If it fills and drains, your main control board needs to be replaced.
JustAnswer Customer: Makes sense
Tyler Z.: Home Appliance Technician: I'm sorry about the bad news, but I wish you only the best.
JustAnswer Customer: Main control
Tyler Z.: Home Appliance Technician: The main control board is part number(#) #-# that is correct.
JustAnswer Customer: Replaced the main control board.
JustAnswer Customer: Same e12 error at start up before water enters the machine.
JustAnswer Customer: Then it goes into drain
JustAnswer Customer: E11
JustAnswer Customer: I put the washer into test mode and no water is entering on mode number 06, which Is the wash compartment.
JustAnswer Customer: All other fill modes water enters but I'm not sure if the washer compartment mode is the only cold water fill mode?
JustAnswer Customer: If so I'm thinking the cold water side of the valve is bad.
JustAnswer Customer: I'm getting 120v to the middle valve solenoid on test wash compartment and no water is coming in so I think the valve is bad
Tyler Z.: Home Appliance Technician: Yes, you definitely need to replace the water valve unfortunately.
Tyler Z.: Home Appliance Technician: It's getting power to the solenoid and the valve isn't opening, so the valve needs to be replaced.
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi