Webinar - Taking a Patient-Centered Data Approach to Care Delivery
Consumerism is bringing change to healthcare, with patients demanding increased convenience at an affordable cost. In response to healthcare consumerism, healthcare organizations are rethinking their approach to patient experience as they work to offer innovative new services that attract and retain consumers. Despite the adoption of mature health IT infrastructure, the healthcare industry as a whole suffers from its longstanding tendency to limit data sharing with not only business partners but also patients and caregivers.
Forward-thinking organizations have recognized the need for a patient-centered approach to information exchange and the impact of patient experience on their bottom lines and brands. Competition comes down to meeting consumer expectations rather than controlling access to data. Patient-centered data architecture supports the provisioning of safe and effective care where the patient is as well as the inclusion of novel data sources such as social determinants of health and patient-generated data in the EHR.
In this presentation, Intermountain Healthcare Chief Medical Informatics Officer Stanley M. Huff, MD, details the organization's approach to patient-centered data and plans to improve patient experience through effective measurement, training, and reporting.
Learning objectives:
Addressing patient expectations for care as a competitive advantage
Developing a data infrastructure to support healthcare consumerism
Improving the patient experience with health IT
Incorporating new and emerging data sources to better serve patients