How SCA does maintenance 🧰 🛠️
You can find our maintenance form at the bottom of our website, sustainableca.com. Additionally, all of our team members include a link directly to the maintenance form in our email signatures. Fill out the form with your name, building, and apartment number as well as what the maintenance issue is. These forms are sent to all of our team members.
Once we receive them, we’ll communicate with you when we’ll be by, typically within 24-48 hours.
We then distribute a maintenance list to our team members every morning. Our team works through each issue thoroughly. After confirming the issue has been repaired or creating a game plan for repairs, our maintenance team will communicate back to me what was done. If any work remains to be done, we will meet as a team and create a plan of action to expedite the repairs.
At the end of each day, I will communicate with you to let you know what was done or if needed, when we’ll be back again. This way you’ll know the work was done and we will have a direct line of communication if the issue persists.
I can confidently say we have one of the best maintenance teams this side of the Mississippi!
https://www.sustainableca.com
/ sustainableca