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SAP Solution Manager Course Content
Basic Settings
Adjust Roles and Profiles
SAP Solution Manager Basic Configuration
Automatic Technical Configuration
Work Center
Work Center Structure
My Home
Adjust SAP GUI Application Calls
Operations
Administration Work Center
Managing System Landscape Information Solutions
SAP Engagement and Service Delivery
Service Delivery
Issue Management
Service Connections
Engagement and Performance
Solution Documentation
Solution Documentation Assistant Work Center
Custom Development Management Cockpit
Upload/Download project contents
Template Management
Implementation/Upgrade Work Center
Using Templates
Test Management
Test Option 1: SAP Solution Manager and Test Automation Framework
Test Option 2: SAP Quality Center by HP
Test Option 3: IBM Rational Test Management Work Center
Change Control Management
Change Management Work Center
Enhanced Change and Transport System
Quality Gate Management
Change Request Management
Change Diagnostics
Configuration Check
IT Service Management
Message in IT Service Management
Scenarios
Roles
Functions
Processing Messages
Creating Templates for Messages
Incident Management in the WebClient UI
Reporting in IT Service Management
Using an External Help Desk
Administration
Incident Management Work Center Service Desk
Technical Operations
Technical Monitoring and Alerting
System Monitoring
Data Volume Management
Technical Administration
Root Cause Analysis
Technical Reporting
Dashboards and Dashboard Apps
Business Process Operations
Business Process Operations Work Center
Business Process and Interface Monitoring
Business Process Analytic s
Data Consistency Management
Job Scheduling Management
Maintenance Management
Maintenance Optimizer
System Recommendations
Note Assistant
License Management
Upgrade Management
Implementation/Upgrade Work Center
Custom Development Management Cockpit
Analyzing Dependencies of Upgrades
Custom Code Management
Custom Code Lifecycle Management
Solutions
Business Processes
Creating Support Requests
Services
Top Issues
Issues
Tasks
SAP Early Watch Alert
Reports: Issue, Top Issue, Expert-on-Demand and Engagement
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