Explore the Business Analyst & Solution Architect Career Paths
🔔 Want to learn about Salesforce Business Analyst and Solution Architect career paths?
Military Trailblazer (Career/Branding) Office Hours serves as a collaborative mentorship forum to gather with Salesforce professionals to discuss career paths within the Salesforce ecosystem, best practices for exam study, personal branding strategies, marketing yourself on social media, etc.
⭐️ Guest Host: Elio Camey, Director of Customer Success at Salesforce
⭐ Guest Co-Host: Enrique Gomez, Senior Solution Architect at Salesforce
📍 Session Topic: Exploring the Business Analyst and Solution Architect Career Paths
🔗 Links and Resources from the Session: bit.ly/3qONUxh
🕔 Time-Stamps
00:00 Welcome
00:04 Guest Host: Elio Camey, Director of Customer Success at Salesforce
00:24 Topic: Explore Business Analyst Solution Architect Career Paths
00:30 Guest Co-Host: Enrique Gomez, Senior Solution Architect at Salesforce
00:51Enrique Gomez’s Trailblazer Journey
03:26 Tip: Think about which industry you want to specialize in
05:34 Purpose of Military Trailblazer Office Hours
08:39 Question 1 Can you give us details about the Solution Architect role?
14:18 Question 2 What is the starting point to prepare for this role?
15:23 Question 3 What are some critical soft skills to be successful in this role?
17:33 Tip: How to develop user stories
22:12 Tip: Meaning of a Minimal Viable Product
22:50 Tip: How to get experience
25:27 Question 4: Difference between a Senior Solution Architect vs. Solution Architect?
26:46 Question 5: Difference between Customer Success vs. Solution Architect?
29:03 Question 6: How likely is it to find a Remote Business Analyst role?
30:41 Question 7: Which (5) certifications do you recommend for the Solution Architect role?
33:26 Question 8: What are KPI’s in the service cloud environment?
35:25 Question 9: What does your typical project team look like?
38:52 Question 10: What is the average salary for the Business Analyst role?
40:33 Question 11: What challenges did you face as a Business Analyst?
43:59 Question 12: Do you still feel there is a strong demand for call/contact center industry knowledge?
46:34 Question 13: When is a Business Analyst role staffed on project teams?
48:24 Gratitude and Closing
📅 When: Wednesday, 5:00-6:00 PM EST 📅
🌟 Where: https://lnkd.in/eyjt2F4 🌟
(Select the Career/Branding focused session)
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