F&I Training - What Hank Hill can teach us about selling
https://FinanceManagerTraining.com/fi... - Dominating the F&I office is not about being the best looking, or the best dressed, or having a flashy smile. Its also not about pushing customers to make decisions before they are ready. DOMINATING in the F&I office is about becoming an elite INFORMER. When a customer has enough information to make a decision for themselves, they will purchase more than you can ever sell them. Nonbiased information drives sales.
00:15 - Clown F&I Managers
00:52 - Hank Hill teaches sales
01:50 - Inform, Don't Sell
02:30 - About F&I Closes