Effective communication: Tips and tools for talking with school staff
Spring is always a good time to be sure that your child's IEP team, with you as an equal member, is working well together. In this workshop we discuss how to approach the team with concerns, as well as nine more top tips to ensure a collaborative process.
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00:00 Welcome and introductions
02:09 About PACER
05:13 Working as a team#1
07:12 Outcomes from effective communication
08:30 10 strategies for effective communication with the IEP team
08:31 Strategy 1 - Learn to speak the language of special education
12:53 Strategy 2 - Put it in writing
15:49 Strategy 3 - Make every minute count at the IEP team meeting
19:27 Strategy 4 - Listen to different perspectives
21:46 Strategy 5 - Find a detour when you hit a roadblock
24:54 Strategy 6 - Focus on the problem
28:37 Strategy 7 - Know that words have power
32:09 Strategy 8 - Listen for understanding, speak so you can be heard
35:01 Strategy 9 - You have the right to disagree and to exercise your right to object
37:40 Dispute resolution
40:20 Strategy 10 - Use your IEP team membership year-round
43:35 Summary
44:11 Q & A