How to install UVdesk (cloud-based and open source helpdesk solution) on Ubuntu

Опубликовано: 20 Март 2026
на канале: Quickloss3
1,261
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Update Server:
apt update && apt upgrade -y

Set hostname:
hostnamectl set-hostname udesk.example.com

Install essential tools:
sudo apt install wget vim git unzip curl apache2 libapache2-mod-fcgid -y
sudo a2enmod actions fcgid alias proxy_fcgi rewrite
sudo systemctl restart apache2

Install MariaDB:
sudo apt install software-properties-common -y
curl -LsS -O https://downloads.mariadb.com/MariaDB...
sudo bash mariadb_repo_setup --mariadb-server-version=10.6
sudo apt update
sudo apt install mariadb-server mariadb-client
sudo mariadb-secure-installation

Configure Database:
mysql -u root -p
CREATE DATABASE uvdeskdb;
CREATE USER 'uvdeskadmin'@'localhost' IDENTIFIED BY 'StrongPassword';
GRANT ALL PRIVILEGES ON uvdeskdb.* TO 'uvdeskadmin'@'localhost';
FLUSH PRIVILEGES;
exit;

Install and configure PHP:
sudo apt update
sudo apt install -y php
sudo apt install php-{cli,fpm,json,common,mysql,zip,gd,mbstring,curl,xml,bcmath,imap,intl,mailparse} php-pear

sudo nano /etc/php/*/fpm/php.ini
update
memory_limit = 512M
date.timezone = Asia/Kolkata

sudo systemctl restart php*-fpm.service

Download UVdesk:
wget "https://cdn.uvdesk.com/uvdesk/downloa..."
unzip uvdesk-community-current-stable.zip

UVdesk installation:
sudo mv uvdesk-community-*/ /var/www/uvdesk
sudo chown -R www-data:www-data /var/www/uvdesk
sudo chmod -R 775 /var/www/uvdesk

Configure Apache for UVdesk:
sudo mv /etc/apache2/sites-enabled/000-default.conf{,.bak}
sudo vim /etc/apache2/sites-enabled/uvdesk.conf
paste
I'm replacing angled bracket with square bracket ###
[VirtualHost *:80]
ServerName udesk.example.com
ServerAlias www.udesk.example.com
DocumentRoot /var/www/uvdesk/public/

[Directory /var/www/uvdesk/public]
Options -Indexes +FollowSymLinks +MultiViews
AllowOverride All
Require all granted
[/Directory]

[FilesMatch \.php$]
2.4.10+ can proxy to unix socket
SetHandler "proxy:unix:/var/run/php/php7.4-fpm.sock|fcgi://localhost"
[/FilesMatch]

ErrorLog /var/log/apache2/uvdesk-error.log
CustomLog /var/log/apache2/uvdesk-access.log combined
[/VirtualHost]

sudo nano /etc/apache2/sites-available/000-default.conf
update
[Directory /var/www/]
Options Indexes FollowSymLinks
AllowOverride All
Require all granted
[/Directory]

sudo chown -R www-data:www-data /var/www/uvdesk
sudo chmod -R 755 /var/www/uvdesk
sudo systemctl restart apache2
sudo ufw allow 80/tcp

Access Udesk:
http://udesk.example.com