BotStar Ultimate Chatbot Course #5 - Build Smarter and More Adaptable Chatbot with NLP Technology
In the previous lesson, you have learned how to create a chatbot to collect leads and orders for Monoco Shop. But in some cases, your customers don't follow the default flow and ask random questions which may stop the conversation. And you want to make our Monoco Shop become smarter to handle these cases but still have a natural tone to enhance customer experiences.
That’s the reason why, in this lesson, you will learn to make the bot's conversation smoothly with the Keyword and Dialogflow feature. Next, We will guide you on how to add Live chat option inside the bot with Human Takeover. You can also send follow-up messages to customers using Campaign. Finally, we will give you some tips to make the bot's content more attractive.
To learn more, please visit our documentation below👇
https://docs.botstar.com/docs/en/mini...
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