Katazo Amunkete, HPI Research School at UCT 2022
PhD Fellow since 2022
Supervisor: Lisa Seymour
Research Topic: Exploring the effects of knowledge loss on Information and Communication Technology (ICT) systems in the Namibian public sector: Towards a digital knowledge retention framework
Katazo Amunkete is currently a PhD fellow in the Information Systems department at UCT. She is from Windhoek, Namibia. Her research interests primarily lie in the area of knowledge management. She proposes to investigate the effects of knowledge loss on ICT systems implemented in the public sector of Namibia. ICT systems in the public sector are intended to provide citizen-centric services but they oftentimes fail or result in users not fully using them, thus hampering public service delivery. Some of these failures have been attributed to a lack of mechanisms for retaining the knowledge of personnel that resign or retire with knowledge of operating the ICT systems. Katazo will look at developing a framework that is relevant to its context and that will assist in digitally retaining knowledge for improved availability and maintenance of ICT systems in the Namibian public sector.
Learn more here: http://www.sit.uct.ac.za/sit/research...
The school is financially supported by the Hasso Plattner Institute for Digital Engineering.
https://hpi.de/