GeM CRAC Process Explained | Consignee Receipt & Acceptance Certificate | Bill Generation Guide
In this video, we provide a complete step-by-step guide on CRAC (Consignee Receipt and Acceptance Certificate) generation and bill processing on the Government e-Marketplace (GeM) portal.
CRAC is a mandatory process where the consignee officially acknowledges the receipt and acceptance of goods or services, directly impacting payment release to sellers. This video explains the timelines, rules, and precautions every consignee and buyer must follow to avoid delays or disputes.
🔍 What you’ll learn in this video:
✔ What is CRAC and why it is mandatory on GeM
✔ Role of the Consignee in receipt & inspection
✔ Timeline for inspection and acceptance
✔ Step-by-step CRAC generation process
✔ Entering received quantity & inspection results
✔ Rules for rejected items (no payment condition)
✔ Why CRAC cannot be edited after confirmation
✔ Auto-CRAC generation after 10 days of delivery
✔ Bill generation and payment workflow on GeM
✔ Offline payment modes (NEFT / Cheque) explained
⚠️ Important Points to Remember:
• Payments are released only after successful CRAC generation
• Rejected items are not eligible for payment
• Once submitted, CRAC cannot be modified
• If the consignee takes no action within 10 days, GeM may auto-generate the CRAC
🎯 This video is especially useful for:
• Government Consignees
• Buyers & DDOs
• Finance & Accounts Officers
• GeM Sellers tracking payments
• Procurement & Stores Departments
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