1. Plotting out the journey a new potential customer takes in order to become a customer
2. Discovering how they become aware of your services
3. How they become interested
4. How they take the decision to check you guys out
5. How they take the action to buy
6. How customers are retained
7. How referrals are gathered from customers
Note: This meeting is only to discuss how new customers find you/register not existing, customers
Want to book a meeting to discuss this?
Use this link -- https://meetings.hubspot.com/alvie/de...
Here's a link to the Miro Board I'm using:
https://miro.com/app/board/o9J_lXtTdYU=/