Read the transcript here: https://federalnewsnetwork.com/workfo...
Taxpayers who can’t resolve their issues with the IRS can turn to the Taxpayer Advocate Service. But phoning the service is likely to bring frustration of its own. That comes to light after a look-see by the Treasury Inspector General for Tax Administration. TIGTA’s chief of staff for inspections and evaluations, Eleina Monroe, shares details on the Federal Drive with Tom Temin.