ÖBB & SBB under fire: Missing compartments frustrate customers | 2024 | Kassensturz | SRF
Night trains are considered environmentally friendly alternatives to air travel. However, the consumer affairs program "Kassensturz" has received numerous complaints from frustrated customers: sitting instead of lying down, a lack of compartments, and trains being stopped. "Kassensturz" confronts the management of Swiss Federal Railways (SBB) and Austrian Federal Railways (ÖBB) with these accusations.
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► Every Wednesday: Independent product and service tests
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Kassensturz is the independent magazine for product and service tests in the areas of consumer goods, finance, and employment. Simply and humorously presented facts, clear opinions, and cheeky questions for product managers.
We compare the best-selling products using various criteria and present the detailed test results on television and online.
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