Bitrix24 Demo: WhatsApp Integration (edna io)
This video shows the new WhatsApp integration built into Bitrix24 in collaboration with edna.io.
The key benefit of this integration is the ability to initiate a WhatsApp conversation with a client by sending approved templated messages from the Bitrix24 CRM record. You can also setup automated WhatsApp messages that are sent as part of the CRM automation rules in leads & deals, allowing you to automate WhatsApp communication with your clients.