We interviewed 34 people about their experiences of going to the GP (local doctor) and the care they were given. This is called ‘primary care’ because it’s the first place people go when they need health advice or treatment. Before we started the research, we also involved nine people in a focus group to tell us what questions we should ask in the interviews and what information they’d find most helpful in this section.
Young people talked about seeing the GP about minor issues, long-term conditions, mental health and sexual health. They also talked about making appointments, seeing the GP alone or with a parent, receptionists, what makes a good GP and appointment, and how healthcare could be improved. We interviewed a GP, too, for information about privacy in appointments, young people’s rights, what kinds of problems GPs can help with, and what to do when local surgery GPs are unavailable.
See the full study at healthtalk.org