Webinar on AI, the double-edged sword?

Опубликовано: 14 Июль 2026
на канале: Datamatics
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Leveraging AI for CX can have a significant advantage or present notable challenges, and either can leave a lasting impression on your customers!

While AI can create a positive impact by delivering outcomes, it also comes with its own set of drawbacks. To ‘Balance’ this double-edged sword of AI, you need an expert who can ‘Humanize the Digital’, and understand and assess the CX landscape, and operations. At the same time, AI & Automation continues to remain at the core.

Join us for this insightful & iterative Live Webinar to understand how you can create the right balance of Human + AI. You will learn about:
• How to blend AI with Human Support
• Training your AI Systems
• Security & privacy Measures
• How to improve speed to service & CX with a Human Touch


Connect with Datamatics:
👉 To know more about our CX offering visit us at: https://www.datamatics.com/business-p...
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