Human in the Loop (HITL)
We demonstrate how to configure and use Human in the Loop (HITL) for live agent handoff.
What you'll learn:
📗 What HITL is
🪄 How to configure your live agent handoff
🗣️ Setting up a conversation escalation workflow
🧠 Participating in live conversations from your dashboard
▶️ Confused about any terms used? Check out our Dictionary playlist: • Botpress Dictionary
Botpress is a versatile tool that offers a wide range of capabilities beyond what’s covered in this tutorial. Stay tuned for future content highlighting its AI capabilities, channel integrations, and various automation features.
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Happy bot building! 🪄
#aichatbot
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About Botpress:
Botpress is a user-friendly platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, we embrace the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your goals and transforming the way you communicate.