Top 10 Things You May Not Know About the Service Desk in HaloPSA
Connor is back with a Top 10 style video about some great "quality of life" settings in HaloPSA to make your day a bit easier.
0:37 Pinning important actions
2:10 Colourful actions
2:40 The useful speech bubble
3:32 New ticket from an action
4:09 Reactions on actions
4:49 Mentions in comments
5:41 Follow updates
6:58 Ticket acknowledgements
7:47 Flagging tickets
8:27 Timer Behaviour
9:16 BONUS
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