Mastering ITIL Practice Manager & Practitioner Courses: A Comprehensive Guide by Purple Griffon
Join Steve Lawless, Lead Trainer and CEO of Purple Griffon, as he dives into the details of the ITIL Practice Manager and Practitioner courses introduced by PeopleCert in 2023. This video aims to clarify the structure and requirements of these new additions to the ITIL certification scheme, providing essential information for professionals seeking to advance their ITIL expertise. Whether you're considering training for yourself or your team, Steve breaks down the three Practice Manager courses (MSF, PIC, CAI) and the extensive fifteen 1-day Practitioner courses, outlining prerequisites, course content, target audiences, and examination details. Discover how these courses can enhance your skills in IT service management, support, implementation, and improvement processes. If you have any questions or need personalized advice on the best training pathway, Purple Griffon is here to assist. Watch now to gain valuable insights into achieving the Practice Manager designation and enhancing your professional development in the ITIL framework
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