Hello everyone, Ilya Nizamov with you. In this video I will show the development that allows you to use GigaChat to answer customers in the chat on questions regarding orders in ordinary human language. GigaChat was chosen here because for many customers the use of ChatGPT 4 does not allow confidential information from their database. If desired, you can run this development on a local model, but you will have to invest in equipment.
The development allows you to answer any questions on the 1C database. Availability of goods, prices. You can offer individual discounts. And even accept and process orders. Yes, basically anything. This development is not tied to a specific version of 1C and it can be tied even to the ancient 7.7. It does not waste 1C licenses and does not load the database with unnecessary requests. And with the development of language models, it is possible to make it so that it will answer even by voice over the phone.
You can connect this development to any chats. Connectors to Avito, VKontakte, Telegram, and any sites are now ready, which allows you to communicate with the client in the context of a specific product.
If you are interested and want an AI manager on GigaChat or ChatGPT, then contact me, contacts in the description of the video and of course subscribe to my telegram channel.
00:03 - Project description
01:28 - Backend
01:59 - Test questions on order delivery
03:51 - Test questions on the order list
04:40 - Test questions on products in the order
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