Record CTI Calls In Salesforce Through 360 SMS App | Demo Video
Timestamp
0:09- How to record calls in 360 CTI
0:34- How to see recordings
Record incoming calls, outgoing calls, or both from within 360 CTI app's click-to-dial UI. You could then readily retrieve these recordings under 'Activity History' of respective records - all in your Salesforce instance.
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About the 360 SMS App
360 SMS is a ‘true’ zero-code solution for one-stop, Salesforce-native texting, that works even while you sleep.
Use it to bring other force-multiplying capabilities like templates, link-tracking, Ringless Voicemail, intelligent-texting, and a one-view conversation console, to your fingertips. Send automated bulk, batched, and 1-on-1 text over any Salesforce record, and let non-tech users distill hours of work into minutes.
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