Creating SLA Policies - ngDesk Tutorial
In this video you will learn how to setup a service level agreement, or SLA, in your ngDesk account. SLAs help you set performance standards for your support team, as well as establish procedures to follow in the case of an SLA policy violation. You can find more information on setting up SLAs here http://bit.ly/2KUPzxs
Don’t have an account yet? Sign up for free today at https://signup.ngdesk.com/landing-pag... or visit http://www.ngdesk.com/ to learn more.
Follow us on social media!
Facebook: http://bit.ly/2AKYb0N
Twitter: http://bit.ly/2hD9aFC
LinkedIn: http://bit.ly/2iZq8uA
ngDesk Blog: https://www.ngdesk.com/blog/