Step-by-Step Guide: Creating an AI Intent Classifier for Zendesk using Voiceflow
In this comprehensive tutorial, learn how to create an AI intent classifier in Zendesk using Voiceflow, a powerful DIY AI tool. Follow along step-by-step as I guide you through the process of setting up your own intent classifier to enhance customer interactions and automate responses. Whether you're new to AI or looking to expand your skills, this tutorial is perfect for beginners and experienced users alike.
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Timestamps:
00:00 Intro
00:34 Plan the build
04:28 Build in Voiceflow
15:22 Advanced "JSON" Classifier
17:35 Basic "Number" Classifier
25:30 How to add comments to tickets
29:49 Check out Zenflow (Zendesk app)
30:26 Connect Zendesk to Voiceflow
39:45 Testing the build
40:37 Outro