According to news reports, McDonald’s will be testing automateddrive thru windows in 10 of their Chicago locations. How much of this is driven by pressure from the minimum wage?
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The increase in minimum wage is likely not the primary #driver behind McDonald’s testing of automated drive thru windows. Instead, the chain is likely looking to increase efficiency and reduce costs associated with staffing drive thru windows. Automating the process could help McDonald’s reduce labor costs and speed up service.