A single phrase to prevent scope creep
Could one single phrase prevent scope creep?
I'm reflecting on a conversation with someone who was on retainer for his client and part of his duties was a weekly meeting. Every week, his client would add to his to-do list, although the amount he was getting paid would stay the same. This is scope creep.
Now, here's how to break this cycle. The next time your client asks you to add to what you're doing, simply ask them if it solves their problem.
It may sound simple, but the only way for this to work is if you actually have a full understanding of your client's problem and you've built your business around solving that problem.
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