The Skill Every Top Scorer Masters To Smash SCA
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In this video, you will learn practical tips to negotiate patient's demands professionally.
0:00 Start
1:06 Hear
2:10 Educate
5:28 Alternative option
8:00 SCA Blueprint
8:11 Reaching an agreement
10:49 Trust and follow-up
12:27 Applying HEART framework
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Who am I?
I’m Dr Erwin Kwun, NHS doctor with a passion for wellbeing and high performance. My mission is to help doctors lead a happy and fulfilling life. My dedication and work have earned me several prestigious awards, including Manchester Leadership Gold Award and Best GP Trainee Award.
Learning and growing is a lifelong process. I have studied medicine at The University of Manchester. I am currently pursuing postgraduate education at University of East London, focusing on applied positive psychology and coaching psychology. I have studied the human psychology of happiness and fulfilment.
Throughout my career, I have helped people from all walk of life. The learning and experience have informed my approach to best support and help you flourish.
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