Welcome to the second episode of the "Time Well Spent" podcast from AIB Merchant Services.
In this episode, we speak with Jean McCabe, entrepreneur and CEO of Retail Excellence Ireland, about her journey in the retail industry and the crucial role that delivering exceptional customer service both in-store and online plays in her success.
Jean also shares her personal experience navigating the challenges of the recession and the recent pandemic, sharing how these adversities strengthened her business and positioned it for continued growth.