How SmileDirect Reduced Event Fatigue and Sleepless Nights | RapDev at Knowledge 2022
In this talk from ServiceNow’s Knowledge 2022, RapDev dives into how we helped SmileDirect reduce their 400k alerts and false positives and correlate their events and services by implementing tag-based service mapping, a standardized enterprise tagging strategy, and event-based discovery.
Learn more about our ServiceNow offerings at https://www.rapdev.io/partner/servicenow.