Interview with Harry Haladjian, UX Researcher at TomTom
Cognitive Scientist & UX Researcher Harry Haladjian discusses how he works on solving UX problems at digital navigation software company TomTom and his love of understanding how the mind works and how that drives his research.
0:34 How did you get into UX research & start working at TomTom?
1:33 What’s your favourite thing about your job as a UX researcher?
2:09 What’s your focus as a UX researcher at TomTom?
2:39 What kinds of problems do you most enjoy solving at work?
3:28 What would you say is the most important thing when collaborating, as a UX researcher, with other roles in UX teams?
4:21 Can you tell us what exactly Foundational Research is, and why is it important?
5:09 How would you relate Cognitive Science with the field of User Experience?
6:17 What is your favourite research method you use at work? Why do you like using it?
7:20 What has been your biggest challenge as a UX researcher?
8:10 How do you effectively convince your stakeholders with your research findings?
9:31 What are the top 3 skills I need to focus on to break into UX research?
10:49 Have you experienced a surge in demand for UX researcher due to the pandemic? Do you think this is lasting?
11:43 What do you envision to be the UX trend in the next 5 years?
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