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How to persuade with clear, readable messages
Giving suggestions at work that work for you
When to use a line chart - line charts vs. bar charts
Keep it clean! A simple style for charts
Confusing pronouns that hinder a precise style
Lazy pronouns that hinder a precise style
Keep it clear! A precise style for charts
Harnessing the versatility of bar charts
Creating pie charts to illustrate proportions
Empty sentiments - obstacles to a natural style
Recycled copy - an obstacle to a natural style
Not all should reply all - a call for email restraint
Forwarding email that actually gets read
A natural style
A simple style
A precise style
How to avoid getting into trouble with email forwarding
How to write email that prompts action - respecting your readers' time
How to write email that prompts action - making your email more readable
The You Approach - using language that includes others
Taking advantage of crowdsourcing's benefits
The You Approach - talking to your audience about your audience
Crowdsourcing your workplace communication
Writing and formatting powerful memos