This video covers how to open a TAC Case, what details to included to get the best TAC engineer, to get the case resolved as fast as possible and how to escalate when needed.
Open a Case:
Phone: 1-800-553-2447
Email: [email protected]
Case Manager: https://mycase.cloudapps.cisco.com/case
Cisco TAC Bot Videos: • TAC Connect Bot: Overview
#Cisco #TAC