How to Use Call Dispositions in MightyCall
00:00 - Intro
00:21 - What are call dispositions?
00:41 - Agent disposition
01:29 - System disposition
02:23 - Dispositions reports
02:59 - Conclusion and MightyCall’s support contacts
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Want to track and improve your outbound call campaigns? 📞
MightyCall's Call Dispositions feature helps you measure success, analyze failed connections, and optimize your dialing strategy.
🔹 What are Call Dispositions?
Call dispositions are labels or tags assigned to categorize the outcome of a call. They help businesses understand why calls were successful or why they failed.
🔹 Types of Call Dispositions in MightyCall:
✅ Agent Dispositions – Manually selected by agents after a call, including:
Successful Call
Call Back Later
Not Interested
Customizable Options (up to 30 unique labels!)
✅ System Dispositions – Automatically assigned by the system, including:
Contact Busy
No Response
Abandoned Call
Invalid Number
Answering Machine
🔹 Why Use Call Dispositions?
✔️ Track call outcomes efficiently
✔️ Improve connection rates & agent performance
✔️ Customize retry options to maximize reach
✔️ Analyze campaign success with detailed Reports & CSV Exports
🔔 Don't forget to like, subscribe, and hit the notification bell for more MightyCall tips!
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Book live onboarding: https://www.mightycall.com/live-onboa...
MightyCall help center: https://www.mightycall.com/support/
Learn more about call disposition: https://www.mightycall.com/blog/call-...
MightyCall mobile apps
iOS: https://apps.apple.com/us/app/id64489...
Android: https://play.google.com/store/apps/de...
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