Expression Builder in Customer Service workspace |
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In this video, we look Expression Builder in Customer Service workspace, used to decide which agent scripts should dynamically be opened at runtime.
Link to my blog to follow steps in video: https://carldesouza.com/power-automat...
0:00 Channel Intro
0:09 Introduction to Expression Builder
1:06 Setup of Agent Scripts
2:38 Expression Builder
3:00 Anchor tab example
8:00 OData with Case
9:45 OData with Customer
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