Every week we get to talk to product experts about our startup challenges. Now we're hitting record on those off-the-record conversations, so you can learn with us too! Today, Staff Community Manager at Vercel, Pauline Narvas, joins us to talk about how to connect w/ devs on the internet.
0:00 Intro
0:38 Pauline's advice on building community w/ a global user base
6:18 Do we need a community platform? How do we choose which one?
11:32 Forum-type platforms & why Vercel chose Discourse
16:40 Pauline tells us how to do Jam office hours online and keep them fun
19:46 Dani wants to start a debug support group
21:27 How Pauline started community sessions at GitHub & what she's planning for Vercel
24:19 Making our community a place that helps people achieve their goals
27:06 How Pauline measures community success: like a product!
32:09 Ian wants to know how content feeds into driving a healthy community
34:52 Where to join Vercel's community: vercel.community
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