Zendesk Tutorial - How To Use ZenDesk Support In 2021
Zendesk Tutorial - How To Use ZenDesk Support In 2021
In this video we'll show you how to use zendesk for customer service and what made it SO helpful for us.
This videos showcases information including:
Concept of Zendesk (idea + agents, end users, busine & zendesk chat)
Dashboard
Views
Tickets
Settings (Account, Ticket Fields, User Fields, Macros, Email Settings, Triggers, Automations, Marketplace Apps)