Glean CEO Arvind Jain, Thursday Nights in AI
Outset Capital's Ali Rohde and Josh Albrecht interview Glean CEO Arvind Jain. Special thanks to Volley for welcoming us at their beautiful HQ!
This fireside chat is part of our 'Thursday Nights in AI" series, co-hosted by Outset Capital and Imbue and sponsored by WndrCo.
Join our upcoming events! Full list here: https://www.outsetcapital.com/thursda...
About Outset Capital: Outset Capital is led by Ali Rohde, Kanjun Qiu, and Josh Albrecht — AI practitioners investing in AI, deeptech, and the future of work. We back companies at the outset and love to be the first check in.
About Imbue: Imbue is an AI research company aiming to rekindle the dream of the personal computer—by creating practical AI agents that can accomplish larger goals and safely work for us in the real world. They are hiring! https://imbue.com/careers
About WndrCo: Founded in 2016 by Sujay Jaswa, Jeffrey Katzenberg, and ChenLi Wang, WndrCo builds & invests in companies whose products are revolutionizing how people live and work. WndrCo's investments include 1Password, Aura, Databricks, Figma, Material Security, and Pilot.
About Glean: Glean is the world’s most advanced AI platform for the enterprise. They have powerful deep-learning models that understand your company’s information and users’ queries.
Your unique enterprise knowledge graph understands people, content, and interactions.
Connect to all enterprise knowledge and enforce the existing permissions of your data sources.
About Volley: About Volley: Volley is the leading developer of voice AI games for smart speaker platforms like Amazon Alexa, smartphones, and connected TVs. Volley’s quickly-growing team occupies a beautiful office in the heart of San Francisco’s Hayes Valley, and a spot on the 2022 YC Top Companies list!
Learn more about Glean: https://www.glean.com/product/overview
00:00 intro
00:11 What is Glean?
00:45 Why did you start Glean?
05:05 How has your business changed since the rise of ChatGPT?
08:46 How does Glean work under the hood? What makes Glean different?
11:07 Difference between enterprise search and consumer search
13:02 How to successfully sell your product to the enterprise
15:28 Arvind's advice to startups who want to sell to the enterprise
16:35 How do your customers feel about using LLMs like OpenAI
18:05 On product hallucinations
20:50 On how AI and Glean will evolve over time
24:39 AI Agents and Glean
25:59 On building in a very saturated market
27:41 Promising fields in AI to build in
30:18 Q&A
30:28 Pricing
32:02 Pain points of customers they are trying to solve
34:33 Plans for working with third-party companies
36:35 What is your competitive advantage against big players like ChatGPT for enterprise and Microsoft copilot
39:36 Arvind's advice to his younger self
41:33 Limitations of RAG